Free Tax Clinics in the Waterloo Region

In the Waterloo Region, there are Free Tax Clinics and Drop-Off Services offered throughout the community. Each agency has specific eligibility criteria to access the services provided.

Every year, volunteers from across the Waterloo Region dedicate their time to help individuals and families with low income file their taxes. To ensure quality service to citizens seeking assistance with filing their taxes, we encourage you to:

  1. Carefully review the eligibility criteria before phoning for an appointment at a tax clinic. The eligibility for tax clinics varies depending upon income and place of residency.
  2. Carefully check the availability before phoning for an appointment at a tax clinic to reduce the administrative pressure experienced by local agencies.
  3. Schedule only one appointment at one clinic! If you cannot attend your appointment, please phone in to cancel so the volunteer can help someone else with their taxes.
  4. Volunteers cannot help with income tax returns for:
    – deceased individuals
    – bankruptcies
    – capital gains or losses
    – employment expenses
    – business or rental income and expenses

Following these guidelines will enable members of the community to access tax services and will reduce pressure on local community agencies who often run these services with only a handful of volunteers.

Jump to:   Kitchener     Waterloo     Cambridge     Wilmot & Woolwich Townships

Kitchener

Organization KW AccessAbility (in partnership with Chartered Professional Accountants)
Location 659 King Street East, Unit 250, Kitchener
Contact Phone 519-885-6640 ext. 0  to book an appointment
Tax Clinic
CLOSED
Eligibility
Individual $30,000 or less
Married or Common-Law couple , or dependents $40,000 or less
Language English
Organization Kitchener Public Library
(in partnership with Volunteer Chartered Professional Accountants)
Location Central Library
85 Queen Street North, Kitchener
Contact Registration required – spaces are limited. Please call 519-743-0271 ext. 255 to register.
Tax Clinic
CLOSED
Eligibility

Volunteer Chartered Professional Accountants will be preparing personal tax returns for individuals in our community who truly need assistance. This free personal tax preparation service is for individuals without dependents and a gross household income of less than $30,000; or with dependents, including a spouse or equivalent, with a gross household income of less than $40,000.

Language English
Organization Region of Waterloo, Employment Resource Area
Location 235 King St. East, Kitchener
Contact Phone 519-883-2101 ext.5675 to book an appointment
Tax Clinic
CLOSED
Eligibility
Individual $30,000 or less
Married or Common-Law couple $40,000 or less
Single Parent with 1 child $35,000 or less(add $2,500 per additional child)
Interest income limited to under $1,000
Language  English
Organization The Working Centre
Location 58 Queen St. South, Kitchener
Contact Phone 519-743-1151 ext. 101 for more information
Tax Clinic
CLOSED
Eligibility
Individual $30,000 or less
Married or Common-Law couple $40,000 or less
Single Parent with 1 child $35,000 or less(add $2,500 per additional child)
Interest income limited to under $1,000
Language English

Waterloo

Organization Region of Waterloo, Employment Resource Area
Location 99 Regina St. South, Waterloo
Contact Phone 519-883-2101 ext.5602 for more information
Tax Clinic
CLOSED
Eligibility
Individual $30,000 or less
Married or Common-Law couple $40,000 or less
Single Parent with 1 child $35,000 or less(add $2,500 per additional child)
Interest income limited to under $1,000
Language English
Organization Catherine Fife Constituency Office (in partnership with Certified General Accountants of KW)
Location 100 Regina Street South, Suite 220 Waterloo

(Inside Waterloo City Hall)

Contact Phone 519-725-3477 to book an appointment
Tax Clinic
CLOSED
Eligibility Volunteer Chartered Professional Accountants will be preparing personal tax returns for individuals in our community who truly need assistance. This free personal tax preparation service is for individuals without dependents and a gross household income of less than $30,000; or with dependents, including a spouse or equivalent, with a gross household income of less than $40,000.
Language English

Cambridge

Organization Region of Waterloo, Employment Resource Area
Location 150 Main St., Cambridge
Contact Phone Reception at 519-740-5700 ext.7829 for an appointment
Tax Clinic
CLOSED
ligibility
Individual $30,000 or less
Married or Common-Law couple $40,000 or less
Single Parent with 1 child $35,000 or less(add $2,500 per additional child)
Interest income limited to under $1,000
Language  English

Wilmot and Woolwich Townships

Organization  Wilmot Family Resource Centre
Location  175 Waterloo St., New Hamburg
Contact  519-662-2731
Tax Clinic
Year round drop-off clinic

Monday to Thursday from 9:00am-4:30pm

Friday from 9:00am-12:00pm

Current and past years

Eligibility
Individual $30,000 or less
Married or Common-Law couple $40,000 or less
Single Parent with 1 child $35,000 or less(add $2,000 per additional child); Interest income limited to under $1,000
Language  English
Organization Woolwich Community Services
Location 5 Memorial Avenue, Elmira
Contact Phone 519-669-5139 to book an appointment
Tax Clinic
CLOSED
Eligibility
Individual $30,000 or less
Married or Common-Law couple $40,000 or less
Single Parent with 1 child $35,000 or less(add $2,500 per additional child)
Interest income limited to under $1,000
Language English
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7 responses to “Free Tax Clinics in the Waterloo Region

  1. Is this list up to date for 2017 or is it an older list?

    • Hello Dan,
      Thank you for your message, this is last year’s dates. We are in the process of connecting with sites and will update the list in the next few weeks.
      Thank you!

  2. Thanks for your reply. I also came across this list by Canada Revenue Agency (http://www.cra-arc.gc.ca/tx/ndvdls/vlntr/clncs/on-eng.html). It would be great if you could include all the clinics listed there as well. It looks like they have 2017 dates already.

  3. Jeremy Lalonde

    I would like to get my taxes done but I’m honestly quite confused , and I also was wondering how do I go about getting my trillium and HST and GST again because I used to get it then they just stoped giveing it to me and witch I am unsure y

    • Hi Jeremy,
      If you fall under the income levels for the CVITP clinic (under $30,000 per year for an individual, under $40,000 for a couple) you could have your taxes done at The Working Centre. Their tax services are open from 10am-3:00pm each weekday.

      • I am pretty ure the working center has ended their tax clinic as of April 30th

      • twctaxclinic

        Hi,
        The Working Centre’s formal clinic wrapped up at the end of April, however they have financial and housing workers that are there year round. They are able to file people’s income tax returns throughout the year.

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